Reference

How y0utube Handles Your Personal Data

At y0utube, we take the handling of your personal data seriously — from the moment you open an account to every transaction you make via UPI, Paytm or…

Data collected only as neededUPI, Paytm, PhonePe transaction records securedYour right to access your dataClear retention periodsContact us to request changes
y0utube How y0utube Handles Your Personal Data
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about how your personal data is used, want to request a copy of the data we hold, or need to update something on your account, our privacy team is reachable through the channels below. We aim to respond to all data-related requests within seven working days.

Team online

Email Privacy Support

Send your data request or privacy query directly to our dedicated privacy email address. Include your registered account details so we can locate your record promptly and respond within seven working days.

Live Chat on Platform

Open a live chat session from any page on y0utube. Our support team can log a privacy request on your behalf and escalate it to the data team, available daily during standard operating hours.

In-Account Support Ticket

Log into your account, navigate to the help section, and raise a support ticket tagged as a privacy request. This creates a tracked reference number so you can follow the status of your request end to end.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

y0utube applies technical and organisational measures to keep your data secure, from account login to payment processing.

Data Collection and Use

We collect only the data needed to run your account, process payments through UPI, Paytm and PhonePe, and keep the platform secure. We do not collect data beyond what serves a clear, stated purpose tied to your account or transaction.

Cookie and Tracking Policy

Our platform uses cookies to remember your session, measure how pages perform, and personalise your experience. You can manage cookie preferences from your browser settings at any time, and certain non-essential cookies can be declined without affecting core account functionality.

Account Security Measures

Account access is protected by password hashing, two-factor authentication options, and session timeout controls. We log access events so that if unusual activity appears on your account, our security team can flag it and reach out through your registered contact details.

Data Retention Periods

We keep your account data for as long as your account remains active and for a defined period after closure, as required by applicable law. Transaction records tied to UPI, Paytm and PhonePe payments are retained for the period mandated by financial regulations in your jurisdiction.

Your Rights Over Your Data

You have the right to access the personal data we hold about you, request corrections, ask for deletion where legally permitted, and object to certain types of processing. Submit any such request through our privacy email or via an in-account support ticket.

Requesting Changes to Your Record

If your name, contact number, email address or payment details need updating, you can make changes directly from the account settings page or by contacting our support team. Identity verification may be required before certain changes are applied to protect your account.

Common Questions About Your Privacy at y0utube

These questions cover what most account holders ask us about data handling, cookie use, payment records and how to exercise their rights. If your question is not here, reach out through the support channels listed on this page.

We collect your name, email address, mobile number, date of birth and any payment details you add — such as your UPI ID or Paytm number. We also log your account activity and transaction history to run the platform securely.

We share data only with service providers who help operate the platform — for example, payment processors handling UPI and PhonePe transactions. These parties are contractually bound to use your data only for the purpose we specify, and not for their own marketing.

After account closure, we retain your data for the period required by applicable law in your jurisdiction. Transaction records linked to UPI, Paytm and PhonePe payments are kept for the duration mandated by financial regulations, then securely deleted.

Submit a data access request via our privacy email or through an in-account support ticket. We will verify your identity, then provide a summary of your personal data within seven working days of receiving your verified request.

Yes, where local law permits deletion, you can submit a request through our privacy contact channels. Some data may need to be retained to meet legal obligations — we will explain clearly which records fall into that category when we respond to your request.

We use session cookies to keep you logged in, analytics cookies to understand page performance, and preference cookies to remember your settings. Non-essential cookies can be turned off in your browser settings without affecting your ability to log in or make payments.

Payment credentials are handled by our payment processing partners, not stored in plain text on our servers. We retain transaction reference records for legal compliance, but your full UPI ID or Paytm credentials are never stored in a way that can be accessed by our support staff directly.